It never gets old hearing members comment on the caring, responsive team that makes healthcare easier. In today’s increasingly busy world, often people are surprised to experience our top-rated customer service in action. Whether you call or drop by, our PrimeTime team prioritizes your questions or concerns with LOCAL help. You won’t be rushed off the phone or expected to navigate technology by yourself to find an answer.

Medicare has rated PrimeTime’s customer service five out of five stars for more than ten straight years. *

Whether you’re new to Medicare or exploring your healthcare options, our specialists can help you avoid common pitfalls and evaluate solutions, based on your needs and budget. Helping people move from Medicare confusion to clarity and confidence is the greatest reward, made even sweeter when members know us well enough to ask for us by first name - Karen, Debbie or Trisha.